resetting question bank before 6 months

12/28/2017 4:07:13 PM
Im just wondering why we can't reset a question bank until we have had the subscription for 6 months. I paid for the subscription under the impression we would have access to all options on the website, but the reset option is misleading. Is there a way to change this so I can reset before I take my MCAT next month?


12/28/2017 6:11:10 PM
nfnk147664 wrote:
Im just wondering why we can't reset a question bank until we have had the subscription for 6 months. I paid for the subscription under the impression we would have access to all options on the website, but the reset option is misleading. Is there a way to change this so I can reset before I take my MCAT next month?


Hi there, this question will best be answered by our customer care team. Please go to https://www.uworld.com/contact_us.aspx and click on "Email Us" to explain your issue. A representative from customer support will try to resolve these questions. Thank you again for using our product and best of luck on the MCAT!


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